Superior Training and Support
Over the past 12 years of working with hundreds of clients we have learned that one of the greatest obstacles to effective adoption and utilization of technology, whether it is in education, business or healthcare, is the lack of investment in user and administrator training. Nancy Knowlton, CEO of SMART Technologies says (one of the technology tools we sell and provide training for), “the administrator who factors in a third of available technology funds for professional development will achieve a more fully realized and long-lived ICT implementation.” (Source: Professional Development Helps School-Wide SMART Implementation). Through the delivery of over 110,000 hours of training since 2007 VocaLinks has gained an unparalleled level of insight and expertise in the development and delivery of superior implementation, training and support.
VocaLinks differentiates itself from the typical hardware-focused resellers by designing a model of delivery which emphasizes training and implementation planning and deployment. We are confident that the only possible way to garner a measurable positive return-on-investment from the expenditures on these technology tools is to invest in an appropriate level of training.
Our implementation methodology starts with an analysis of your requirements then we develop an effective Training and Implementation Plan that we design in collaboration with the appropriate company personnel; then we deploy the learning program following our coaching approach to training.
We understand how to create sustainable value with our coaching approach to training, because we know that individuals cannot make the behavioural changes needed to perform well with new technology after just a few hours of instruction or brief orientation. Rather than simply delivering one-time seminars that get people excited for a day, we assist our clients to integrate newly-acquired skills, tools and strategies that they can apply immediately in the in the classroom or on the job through our combined planning, onsite and online training, reference materials and ongoing support.
The VocaLinks Process
We analyse your organization’s needs, assess your technology and requirements, ensure full training and deliver ongoing support. Constant analysis leads to new ways to improve your efficiencies.